Política de cancelación
Purchase Options Cancellation Policy
Last updated: July 11, 2026
This Purchase Options Cancellation Policy explains how cancellations apply to purchases made through Kind Legacy.
Kind Legacy primarily sells digital products, including ebooks, guided journals, educational resources, and other downloadable content.
1. One-Time Purchases
Most products sold by Kind Legacy are offered as one-time purchases.
Once payment has been successfully processed and the digital product has been delivered or made available for download, the purchase cannot be cancelled.
If you experience a technical issue or believe you are entitled to a refund, please refer to our Refund Policy or contact our support team.
2. Subscription Products (If Offered)
If Kind Legacy offers subscription-based products or memberships in the future, you may cancel your subscription at any time before your next billing date.
After cancellation:
- Your subscription will remain active until the end of your current billing period.
- No further recurring charges will be made unless you reactivate your subscription.
- Access to subscription-only content may end once your current billing period expires.
3. Orders Already Delivered
Because our products are delivered digitally and are generally available immediately after purchase, orders cannot be cancelled once delivery has begun, except where required by applicable consumer protection laws.
4. Accidental Purchases
If you believe you completed a purchase by mistake, please contact us as soon as possible.
If the product has not yet been downloaded or accessed, we may review your request and determine whether a cancellation or refund is appropriate.
Each request is evaluated individually.
5. Technical Issues
If you are unable to access your purchased product due to a technical issue, please contact us before requesting a cancellation.
In many cases, we can quickly resolve access problems by:
- Reissuing your download link;
- Restoring access to your purchase;
- Providing an updated file;
- Assisting with troubleshooting.
6. How to Request a Cancellation
To request the cancellation of an eligible purchase or subscription, please contact:
Email: kindlegacysite@gmail.com
Please include:
- Your full name
- The email address used during checkout
- Your order number
- The product purchased
- A brief description of your request
7. Consumer Rights
Nothing in this Purchase Options Cancellation Policy limits or excludes any mandatory rights you may have under applicable consumer protection laws.
Where local law provides additional cancellation rights, those rights will apply.
Contact
If you have any questions regarding this Purchase Options Cancellation Policy, please contact us:
Kind Legacy
Email: kindlegacysite@gmail.com
We are committed to providing a transparent, fair, and professional experience for every customer.